File a Claim

Property Damage Claims

If you have a property claim to report, please call your agent. Your agent will make out a special claim report form which we are required to maintain on file.

If you have an emergency situation - your house is uninhabitable or your commercial building needs to be boarded up - please call:

During Business Hours:
(315) 252-7218 or
1-800-826-8520

Claims After Business Hours:

  • James P. Chamberlain
    - (315) 253-4353 or
    - (315) 729-5612 (cell phone)

  • Dennis L. Laird
    - (315) 253-2342 or
    - (315) 729-5197 (cell phone)

  • Michael LaVigne
    - (315) 698-0467 or
    - (315) 729-0361 (cell phone)

Liability Claims

**Injury to a third party or damage to property belonging to others**

Please alert your agent or the company as soon as possible. If we are unable to investigate the claim promptly, the conditions at the time of the claim can change, witnesses are hard to locate, etc. and our ability to handle the claim may be compromised.