Our office will be closed Monday, May 27th for Memorial Day.

Report a Claim

If you have a claim to report, please call your agent and/or submit your claim through Midstate Direct℠.

Your agent will make out a special claim report form which we are required to maintain on file.

If you need further assistance, please contact us at 1-800-826-8520 or 315-252-7218


Our experienced in-house claims department and network of independent adjusters deliver fast, efficient and personal claim service. You can be sure we will be there to help when you need us.

If you have a pending claim, please create a Midstate Direct℠ account to check on its status.